12-18-2018 11:35 AM
In October of this year, there was a fraudulent charge at Best Buy store 204. My corporate credit card was used to make a purchase of nearly $2000. I noticed the charge a few days later and immediately called my card issuer, cancelled the card, and disputed the charges. I also filed a police report with my local police department.
2 months later, my card issuer is stating that I must contact Best Buy to have the charges reversed because the store allowed someone other than the cardholder - me - to use my card fraudulently. Obviously, this is frustrating that, especially for such a large purchase, no ID was checked. But emotion aside, I would have to agree with the card issuer.
While I do hold a Best Buy credit card, I want to note that this card was a Visa Corporate Credit Card issued by PNC and the purchase was made in store. I filed a police report the day I noticed the charges, but have still not heard any resolution. These charges are now due on my corporate credit card account, so I would like to have this resolved in an efficient and timely manner. Thank you in advance for your assistance.
Solved! Go to Solution.
12-18-2018 11:35 PM