09-20-2021 04:17 PM
09-21-2021 05:38 AM
If price is an issue on purchasing a laptop you can try signing up for the Best Buy private store card which has great financing options from time to time. That way you can get a new one and pay over time.
09-21-2021 11:57 AM
Thanks for joining our online community and posting for support. I hate to hear that you didn't receive the kind of service we strive to provide during your store visit. We expect you to receive the best support possible both in-store, over the phone, and online. I'd like the chance to follow up now and provide any assistance I can.
Are you still in need of help with this laptop situation? Either way, I'm happy to formally document your feedback and experience in our corporate system.
09-21-2021 01:10 PM
09-21-2021 01:36 PM
Thanks for explaining that, Hynrgy.
I definitely understand your concern in this case and wanting your questions answered in a timely manner. I'd like to formally document you experience as I had mentioned earlier. I'm also happy to assist with any questions you may still have moving forward.
To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.
All the best,
09-21-2021 02:13 PM
09-22-2021 03:45 PM
Thanks for following up!
I've sent you another message in response to your concerns through private message. Please revisit that conversation we were having in your inbox for further assistance.