11-15-2022 10:24 AM
11-15-2022 05:18 PM
Thanks for reaching out to us here on the Best Buy Forums. I'm certainly concerned to hear about this and I understand your frustration with what you've gone through. I'd be happy to take a look into the situation and see what we can do to assist. To get started, can you send me a private message that includes your full name, email address, and phone number?
11-16-2022 02:51 PM
11-17-2022 12:42 PM
You can send me a private message by clicking the blue button to the right of my signature. I'd be happy to continue this conversation there so I can look further into this and assist.