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Posts: 2
Registered: ‎04-02-2019

I was lied to by a very nasty employee!

What you’ve done to me is an awful thing an awful awful thing!
I went very far to 2 Best Buy’s looking for this! Both said none in stock but the guy at the second store convinced me it would be here Wednesday!
I was unsure but he bullied and persisted.
I said amazon has 2 day shipping, are you sure I will get it Wednesday?
I was assured by 2 of your workers it would be here Wednesday, I asked no less than 10 times!

Now I can’t cancel the order because I have to go to a store. Well I want you to know that is NOT an easy trip.

Why do I have to be inconvenienced for your mistake? That’s a really nasty thing to do! I have a Best Buy credit card and spend upwards of $10000 a year. After being lied to like I was I’m unsure if I can continue to shop here.
New Member
Posts: 2
Registered: ‎04-02-2019

Re: I was lied to by a very nasty employee!

I was promised the PS4 would be here in 2 days. It’s my own fault I trusted a store who can’t hold inventory even though I knew amazon wouldn’t let me down! My fault I guess.
Posts: 5,879
Topics: 75
Kudos: 550
Solutions: 335
Registered: ‎12-23-2016

Re: I was lied to by a very nasty employee!

Hello, Brandonesrad,


Welcome to the Best Buy Community forums. I'm very sorry about the delay in getting that PlayStation 4 out to you. I'm sure the intent of the person you spoke with wan't to lie, but rather to give you the best available information.


I'd be happy to look into this for you to see if I can at least get you an updated estimated arrival date. Please send me a private message, through the link in my signature, with your name, email address, phone number, and order number.

Thank you,

Kyle R|Social Media Specialist | Best Buy® Corporate
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