04-02-2019 11:31 PM
04-02-2019 11:33 PM
04-03-2019 11:21 AM
Welcome to the Best Buy Community forums. I'm very sorry about the delay in getting that PlayStation 4 out to you. I'm sure the intent of the person you spoke with wan't to lie, but rather to give you the best available information.
I'd be happy to look into this for you to see if I can at least get you an updated estimated arrival date. Please send me a private message, through the link in my signature, with your name, email address, phone number, and order number.