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Posts: 1
Registered: ‎03-19-2019
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I need to cancel Geek Squad protection on phone I no longer own.

Hello friends! I need some help, I just noticed on my credit card statement that I am still paying around $23/ month for Geek Squad protection plans for three phones I no longer own. Long story short, I was on Verizon and I switched to Sprint (big mistake, but that's a tale for another day) and I had to turn the phones into Sprint of my buyout with Verizon. 


I still have the serial numbers of the phone I traded-in and the phone numbers haven't changed, but I don't have the policy numbers or documentation of my coverage through Geek Squad. 


I'm not looking for a refund of the last 8-9 months of charges, I didn't notice it and that's my fault; but I would like to cancel the service so I don't keep getting charged for it. 


Any advice?

Posts: 874
Topics: 36
Kudos: 76
Solutions: 84
Registered: ‎10-19-2017

Re: I need to cancel Geek Squad protection on phone I no longer own.

Hey, Reevans84,


You should be able to cancel the remainder of your Geek Squad Protection by giving us a call at (800) GEEK SQUAD which is (800) 433-5778. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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