Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎03-19-2019
Accepted Solution

I need to cancel Geek Squad protection on phone I no longer own.

Hello friends! I need some help, I just noticed on my credit card statement that I am still paying around $23/ month for Geek Squad protection plans for three phones I no longer own. Long story short, I was on Verizon and I switched to Sprint (big mistake, but that's a tale for another day) and I had to turn the phones into Sprint of my buyout with Verizon. 

 

I still have the serial numbers of the phone I traded-in and the phone numbers haven't changed, but I don't have the policy numbers or documentation of my coverage through Geek Squad. 

 

I'm not looking for a refund of the last 8-9 months of charges, I didn't notice it and that's my fault; but I would like to cancel the service so I don't keep getting charged for it. 

 

Any advice?

Posts: 319
Topics: 15
Kudos: 39
Solutions: 33
Registered: ‎10-19-2017

Re: I need to cancel Geek Squad protection on phone I no longer own.

Hey, Reevans84,

 

You should be able to cancel the remainder of your Geek Squad Protection by giving us a call at (800) GEEK SQUAD which is (800) 433-5778. 

Faith|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!