10-12-2019 04:08 PM
Solved! Go to Solution.
10-13-2019 08:12 AM
10-13-2019 12:12 PM
Hi there, Luiscolumbie.
Thank you for joining our online community. This is a great place to come to learn about new tech, engage with other members, and seek support from our moderators. I purchased a nice camera few years ago myself, and I have not used it as much as I had hoped I would. I can understand why you’d be looking into your options, especially with the expenses you’re faced with when going to college.
As nckhammond mentioned, it sounds like you are beyond the return period, which is typically 15-days for this type of purchase. The Trade-In Program is certainly something to consider, if your camera model is listed as an eligible device. That list is constantly being updated, so don’t be discouraged if you are not seeing it at this time. Should that be something you opt for, cancellation of your Geek Squad Protection (GSP) may be possible, and our Customer Care Team can work with you at (888) BEST BUY or (888) 237-8289.
Please let us know if you have further questions, and we will do all we can to help!