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Posts: 2
Registered: ‎01-18-2018

I need a receipt

I bought earphones a couple months ago and even though I chose the email copy, I didn't get it. Who do I need to private message. 


For some strange reason Best Buy has locked me out of my credit card account, so I can't get the exact date of purchase. But I don't purchase things everyday, so hopefully just knowing the month when I bought it will be fine?

Posts: 133
Topics: 4
Kudos: 15
Solutions: 1
Registered: ‎12-04-2018

Re: I need a receipt

Welcome back to the Forums, grandpa2390.

I would be more than happy to attempt to dig up this receipt for you. To get started, please send me a Private Message containing the following info:


  • Your full name
  • Phone number
  • Email address


I may need some more information as we go along, however, this will allow me to start investigating. To send me this message, please click the blue "Private Message" button located in my signature below.

I look forward to hearing back from you.

All the best,

Michael|Social Media Specialist | Best Buy® Corporate
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