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Posts: 1
Registered: ‎10-14-2019

I bought a i9 9900k and

When I went to throw my new PC together it was a freaking i5 a i5 I never even heard of I live in the Odessa area but had to drive all the way to midland to buy the processor But when I got to try and return they told me that it was a i5 and they won't return it for me I got scammed and we a little scared to buy a CPU from Best Buy but I went ahead anyway now I'm out of 500+ dollars what's the worse part is I was saving up for this and now I'm out of my new build I'm nerve buying from this store ever again
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Posts: 351
Topics: 8
Kudos: 57
Solutions: 18
Registered: ‎11-23-2018

Re: I bought a i9 9900k and

Hi there, Litlostxv, 


Thanks for taking the time to create a profile here on the Best Buy Forums. Please take some time to explore all of the great content that is available on this public platform. 


I’d be happy to look into this a bit closer for you and see what options may be available. To do so, please click on the blue button in my signature below to send me a private message. Include your full name, email, phone number, Customer Service Pin from your receipt, and the reasoning you were given for not being able to return the item in store.


Regards,  
 

Quinton|Social Media Specialist | Best Buy® Corporate
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