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New Member
Posts: 3
Registered: ‎08-14-2020


[ Edited ]

Hi! I would like to ask if there is any chance that I can get an old receipt copy.

My family and I bought three years ago (02/18/2017) a Mac Book Air 13" (in a receipt that I cannot find), an Iphone 7 and a Samsung Gear S2 Sport (in an other receipt with a total amount spent of 914,82, tax included). The place where I bought the staff was in 21035 Biscayne Blvd, Aventura, FL 33180.

My Mac has broken and I really need the receipt to fix it, the problem is that I only have the phone receipt but I don´t have Mac Book Air´s receipt. The total amount spent on the Mac Book Air´s receipt was 1.016,49 (including tax).

The purchase was bought by Cristian {removed per forum guidelines}.

I really need the receipt!! I wish you could help me.

Thank you a lot.

Valued Contributor
Posts: 1,985
Registered: ‎02-07-2011


Thier reply will be....

"We can only provide this information to the orginal purchaser."

To speed up the process you may want to have Cristian make an account and ask again.
Posts: 18,173
Topics: 2,984
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Registered: ‎09-29-2008


Welcome to our community, LeilaSarhan.


As nckhammond has indicated, Best Buy's Privacy Policy governs how we must protect our customers' valuable private information and under what conditions it may be shared.


With apologies, we must request that you ask the original purchaser to contact us for further assistance. We'll do our best to help when they have heard from them.


Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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