05-05-2020 02:37 PM
Realized I needed an HDMI converter cable late yesterday to surprise the family with an outdoor viewing of Star Wars for May the Fourth. Thought I'd pre-ordered one when I went to the store for pickup, only to realize it wasn't in stock & wouldn't be available until the next day. Bill helped me at curbside, went into the store, and found an equivalent cable for a cheaper price! Big win for me and big win for Best Buy thanks to Bill's hustle and strong service orientation. Thanks!
05-15-2020 01:50 PM
Hi there, robinro4,
As a fellow Bill, I’m glad to hear that my counterpart Bill provided such excellent service, in helping you pull off an amazing surprise for your family. It sounds like it was a lot of fun, and with Bill’s use of the Force to find the cable you were looking for, I hope you enjoyed your May 4th!
May the Fourth always be with you!