05-15-2021 05:31 PM
I recently had an excellent interaction with Chad at Best Buy on 1201 S Hayes Street Suite B in Arlington VA (22202). He was extremely helpful in the multiple interactions I had with him and went out of his way to assist me after several other team members were not able to. I felt cared for and would like to leave feedback somewhere about how great he made the experience for me.
05-16-2021 04:11 AM
Your purchase receipt should have a website and a customer service pin. That should be the best way to leave feedback. Some stores online in the store locator also have a management email as well.
Best Buy can also directly send this to the store leadership too.
05-16-2021 09:50 AM
Thank you for taking the time to reach out to us here on our community forums to let us know about your visit to our Best Buy Pentagon City. I'm very glad to hear that Chad was able to help you out and answer your questions. I would be more than happy to make sure the management team is aware of your feedback so he can be recognized.
We strive to provide expert service every day so it's great to hear that Chad was meeting that mark during your visit. I hope we can welcome you back soon to help with your next purchase, we look forward to seeing you!