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Posts: 1
Registered: ‎05-15-2021

How to leave customer satisfaction Survey

I recently had an excellent interaction with Chad at Best Buy on 1201 S Hayes Street Suite B in Arlington VA (22202). He was extremely helpful in the multiple interactions I had with him and went out of his way to assist me after several other team members were not able to. I felt cared for and would like to leave feedback somewhere about how great he made the experience for me.

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Registered: ‎11-10-2008

Re: How to leave customer satisfaction Survey

Your purchase receipt should have a website and a customer service pin. That should be the best way to leave feedback. Some stores online in the store locator also have a management email as well.

 

Best Buy can also directly send this to the store leadership too.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Registered: ‎08-21-2017

Re: How to leave customer satisfaction Survey

Welcome, cantrella19,

 

Thank you for taking the time to reach out to us here on our community forums to let us know about your visit to our Best Buy Pentagon City. I'm very glad to hear that Chad was able to help you out and answer your questions. I would be more than happy to make sure the management team is aware of your feedback so he can be recognized.

 

We strive to provide expert service every day so it's great to hear that Chad was meeting that mark during your visit. I hope we can welcome you back soon to help with your next purchase, we look forward to seeing you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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Registered: ‎07-23-2018

Re: How to leave customer satisfaction Survey

This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.

Posts: 1,006
Topics: 55
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Registered: ‎07-23-2018

Re: How to leave customer satisfaction Survey

This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.