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Posts: 1
Registered: ‎05-15-2021

How to leave customer satisfaction Survey

I recently had an excellent interaction with Chad at Best Buy on 1201 S Hayes Street Suite B in Arlington VA (22202). He was extremely helpful in the multiple interactions I had with him and went out of his way to assist me after several other team members were not able to. I felt cared for and would like to leave feedback somewhere about how great he made the experience for me.

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Registered: ‎11-10-2008

Re: How to leave customer satisfaction Survey

Your purchase receipt should have a website and a customer service pin. That should be the best way to leave feedback. Some stores online in the store locator also have a management email as well.


Best Buy can also directly send this to the store leadership too.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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Registered: ‎08-21-2017

Re: How to leave customer satisfaction Survey

Welcome, cantrella19,


Thank you for taking the time to reach out to us here on our community forums to let us know about your visit to our Best Buy Pentagon City. I'm very glad to hear that Chad was able to help you out and answer your questions. I would be more than happy to make sure the management team is aware of your feedback so he can be recognized.


We strive to provide expert service every day so it's great to hear that Chad was meeting that mark during your visit. I hope we can welcome you back soon to help with your next purchase, we look forward to seeing you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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