Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎09-17-2020

How to find out if a TV is on display

I'm handicapped and can't drive.  The phone at our local Best Buy stores are never answered ever since this COVID problem started.  I called the 1-800 number for Best Buy, and they can't help with this inquiry.

 

I need to find out if a particular TV is on display.  I will not purchase a TV without being able to go in a store and see it.  How can I contact someone to find out if a particular TV is on display?

Posts: 18,218
Topics: 2,991
Kudos: 654
Solutions: 495
Registered: ‎09-29-2008

Re: How to find out if a TV is on display

Welcome to our community, hjbreese.

 

I'm at a loss to explain why you are not getting an answer when you call your local store, but I regret that this has been your experience.

 

You should be able to get in touch with the store leadership team by email. To do so, please visit our Store Locator and enter the city and state or zip code for your preferred store. On the store's profile page, click on E-mail Us.

 

If you have further questions or concerns, or need additional assistance, please do not hesitate to let us know.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎09-17-2020

Re: How to find out if a TV is on display

Thanks for your response,

 

I sent an email a few minutes ago.  Hopefully the response time will not be long.  Thank you for your suggestion.

Posts: 1,388
Topics: 65
Kudos: 257
Solutions: 57
Registered: ‎11-23-2018

Re: How to find out if a TV is on display

hjbreese,

 

We're happy to hear you contacted the store regarding the TV you have your eye on! Please reach back out to us here if you don't see an email or phone call in return soon.

 

Regards,

 

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎09-17-2020

Re: How to find out if a TV is on display

While it would be nice if there were a rapid response to my inquiry, it has now been several days and there is still no response.  So, since you requested that if I did not receive an answer to my inquiry soon, to please reach back out to you here in this forum .. I just thought I would let you know that my inquiry remains unanswered.

Posts: 5,801
Topics: 196
Kudos: 537
Solutions: 284
Registered: ‎08-21-2017

Re: How to find out if a TV is on display

Good afternoon, hjbreese,

 

Thank you for taking the time to follow up with us. I would be glad to reach out to this store on your behalf to see if I can help answer your question.

 

I will need some additional information to do so. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

TV model

Store location

 

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!