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How to Contact Store Management via Email

Hello Everyone-


Have you ever needed to contact a Best Buy store manager for some reason?  Maybe you had a concern with something that happened at their store or you really wanted to compliment one of the staff on their excellent customer service!


The ability to do so has been present for a while, but you may not have been aware of where to look to find it.  Fortunately, we’re here to help you utilize it as needed! 


To start, you’ll want to click on the link to your closest store:


Closest Store


Now click on the link for “Store Details” or use the Edit link to find your store by zip code or City/State:


Store Details


Once you’ve done that, simply click on the “Email Us” link just slightly down the page.


Email Us


You may see a blank page pop open in your browser and then an email form in your default email provider with the store’s email address for their management staff.  Please be aware that despite their best efforts, it may take them a day or two to respond back and not all emails may be responded to.


Hope this helps!


Bill|Senior Social Media Specialist | Best Buy® Corporate
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