Best Buy Store Purchase

[ugotkevin]

So I just returned 2 unopened items and got a message saying that my future returns may be declined. How long am I banned from shopping at BestBuy for?

[nckhammond]

Its generally for a year, and not for shopping, just making returns.

[Mariah-BBY Social Media Specialist]

Hello, ugotkevin,

Discovering that you may not be able to make returns in the future can be upsetting. I know that if I was in a similar position, I’d have some questions too. Thank you for joining our community to get some clarification, as nckammond, mentioned the ban you had received notice of is just for returning or exchanging items.

More information is available here regarding this topic and it may help to answer some of your additional questions. Additionally, I’ve sent you a private message to collect more information to see how we may be able to assist you further. You’re welcome to check your private messages by choosing the orange envelope in the top right-hand corner.

Respectfully,