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New Member
Posts: 2
Registered: ‎10-07-2018

How do I file a formal complaint with the corporate office?

 
Best Buy Employee
Posts: 367
Registered: ‎01-09-2015

Re: How do I file a formal complaint with the corporate office?

You can post it here, or if you’d rather keep it private you can share via a private message with the Social Media Specialists here. Depending on the current queue, it may be a few days before they get to this post.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 2
Registered: ‎10-07-2018

Re: How do I file a formal complaint with the corporate office?

How do I send private message?
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Posts: 8,511
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Registered: ‎09-29-2008

Re: How do I file a formal complaint with the corporate office?

Hello Joepedroza,

 

Welcome to our community. In reaching out to us here, you have indeed reached Best Buy's corporate office as that is where I and our forum team are based. It's discouraging to hear you've had a sub par experience with Best Buy.

 

You're welcome to share your concerns in reply to this message. If you prefer, you may respond via private message as well. To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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