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Posts: 1
Registered: ‎01-06-2019

How do I file a formal compalin with Best Buy about customer experience?

Does anyone know how to file a folmal written complaint with best buy's HR/customer service about the customer service I received from one of the reps working in mobile section regarding the ethics and behavior of one of the reps?

 

Thanks,

 

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Registered: ‎04-18-2017

Re: How do I file a formal compalin with Best Buy about customer experience?

Greetings cybergoose-

 

You’ve located the right place to file your written formal complaint.  The moderators on this site, including myself, workout of the Corporate Headquarters, and we greatly appreciate the time you’ve spent registering with the Best Buy forums to let us know about your experience.

 

I would like to hear what happened so that I can be of further assistance!  Please let me know what took place, but if you’re needing to supply personal information of your own or of our employees, be sure to click the blue button in my signature line below to send me a private message. 

I’m looking forward to hearing back from you soon, and I’ll be sure to write back as soon as possible!

JJ|Social Media Specialist | Best Buy® Corporate
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