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New Member
Posts: 1
Registered: ‎11-30-2019

How do I contact corporate?

I cannot find any corporate emails or phone numbers. I had a horrible experience at Best Buy in my area and I want to report to someone that will listen. The manager at the store was a complete jerk, I called the 800 number and I’m getting no where. I get the same attitude and complete disrespect as a customer every time I try to discuss with anyone. I need a phone number or email address for someone that cares about customer service at this company.
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Geek Squad Agent
Posts: 3,592
Registered: ‎03-20-2012

Re: How do I contact corporate?

the forums are moderated by Corporate employees.  Your patience is all that can be asked if you wish to speak with one. 

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
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Posts: 71
Topics: 8
Kudos: 22
Solutions: 4
Registered: ‎08-13-2019

Re: How do I contact corporate?

Thanks for joining our forums and making your first post, Krafftyj!

 

I know that being heard is always important to me, and I want to make sure that I can advocate for our customers. 

 

Best Buy always aims to deliver excellent customer service, but it seems like we may have missed the mark this time. 

 

If you'd like, you can send me a Private Message by clicking on the button in my profile, and shoot over your full name, email address, and any other information that you would like to share!

 

Cheers, 

Kameron|Social Media Specialist | Best Buy® Corporate
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