03-11-2019 02:22 AM
03-11-2019 05:49 PM
Welcome to our forums! Although, I do wish you were joining for happy reasons. We pride ourselves on our excellent customer service, and I wish you got to experience that.
To help us avoid similar situations in the future, we would like to document your experience. Would you be able to utilize the button in my signature to send us a Private Message with more details? Please be sure to include your full name, email address, and phone number so that we can properly document this.