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Posts: 2
Registered: ‎03-11-2019

Horrible customer service received.

I’ve been a customer at 550 Grossman dr, Braintree for many years now, a regular customer. When I seen the Manager Larry at the Braintree Best Buy, he gave me the worst customer service possible, he was rude, unprofessional, and made me feel like I’m not welcomed at all. It was one of the most horrible experiences I’ve experienced from a manager and it shouldn’t be un noticed. The person who he offended ( me Fousia)
Posts: 571
Topics: 23
Kudos: 121
Solutions: 34
Registered: ‎07-23-2018

Re: Horrible customer service received.

Hey, Zay! 


Welcome to our forums! Although, I do wish you were joining for happy reasons. We pride ourselves on our excellent customer service, and I wish you got to experience that.


To help us avoid similar situations in the future, we would like to document your experience. Would you be able to utilize the button in my signature to send us a Private Message with more details? Please be sure to include your full name, email address, and phone number so that we can properly document this. 

Austin|Social Media Specialist | Best Buy® Corporate
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