11-12-2022 08:59 PM
11-13-2022 06:44 PM
Thanks for reaching out to us here on the Best Buy Forums. I'm concerned to hear that the open-box washer you purchased wasn't in the condition you were expecting, which I understand would be disappointing. I'd be happy to take a look into the situation and see what we can do to help. To get started, can you send me a private message with your full name, email address, and phone number?