11-07-2020 10:19 PM
11-11-2020 04:32 PM
Hey, gcoalminer, and welcome to our online community!
Thank you for posting for support on our forum, and congrats on graduating this year! That's an amazing accomplishment. I can understand wanting to check in about your Microsoft Office Home Suite situation, seeing as you now have a Mac when this was originally purchased for your PC.
While it may be true that you have not used this purchased service, our return policy mentions physical Microsoft Office cards that have not had their key code scratched off are returnable for 30 days after purchase. As it sounds like you purchased your Home Suite back in 2016, this would no longer be eligible for a return or exchange.
If you have any additional questions or concerns please me know!