05-01-2018 05:56 PM
Yesterday I was able to use my Best Buy gift card to purchase a Disney gift card. My daughter went to her local store to do the same today and it wouldn't work. The register would not complete the transaction. Have the terms changed? Are we no longer able to purchase Disney gift cards with Best Buy gift cards? I know that we can not purchase Best Buy or open loop cards, but in the past we've been able to purchase other gift cards with no issue until today.
05-01-2018 08:50 PM
Would also like to know the answer to this! I have been doing this for years, and was just turned away tonight at the Washington Square and Nyberg stores in Oregon, trying to use a Best Buy gift card to buy a Disney gift card. The managers could not give an explaination, other than the system no longer allows it. However, people in some other states are not having any isses doing this. The terms and conditions of the gift cards don't appear to have changed, so just wondering how I can go about making my purchase, as I have Best Buy gift cards I'd like to use! Thanks!
05-03-2018 11:50 AM
05-05-2018 06:00 PM
05-06-2018 07:03 AM
Actually, it says "excluding prepaid open loop cards and some third-party gift cards."
The last part about third-party gift cards is new and that is what I would like clarification on, which type of third-party gift cards are allowed and which are disallowed.
The policy is inconsistent because some people are still able to purchase gift cards with gift cards and some are not.
05-06-2018 08:53 AM
05-08-2018 10:40 AM
Best Buy is limiting how Best Buy gift cards can be used to purchase other third-party gift cards to cut down on inappropriate and in some cases fraudulent use of gift cards. Many retailers have made similar changes or are in the process of doing so. We apologize for any inconvenience this change may cause you.
Best Buy gift cards can still be used on our huge selection of technology products and services we sell in store and online, and customers can continue to purchase all gift cards using other payment methods.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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