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New Member
Posts: 3
Registered: ‎05-01-2018

Have gift card terms changed?

Yesterday I was able to use my Best Buy gift card to purchase a Disney gift card. My daughter went to her local store to do the same today and it wouldn't work. The register would not complete the transaction. Have the terms changed? Are we no longer able to purchase Disney gift cards with Best Buy gift cards? I know that we can not purchase Best Buy or open loop cards, but in the past we've been able to purchase other gift cards with no issue until today.

New Member
Posts: 2
Registered: ‎05-01-2018

Re: Have gift card terms changed?

Would also like to know the answer to this!  I have been doing this for years, and was just turned away tonight at the Washington Square and Nyberg stores in Oregon, trying to use a Best Buy gift card to buy a Disney gift card.  The managers could not give an explaination, other than the system no longer allows it.  However, people in some other states are not having any isses doing this.  The terms and conditions of the gift cards don't appear to have changed, so just wondering how I can go about making my purchase, as I have Best Buy gift cards I'd like to use!  Thanks!

New Member
Posts: 1
Registered: ‎05-03-2018

Buying third party gift cards with Best Buy gift cards

I have been buying third party gift cards with Best Buy gift cards in stores for a long time. All of a sudden stores are saying they cannot do it anymore however I do not see a policy change. In fact, I had a screen shot of a very recent tweet from Best Buy that there is no known policy change. Is there something on behalf of Best Buy that I can bring into the store showing hat there is no policy change in case I receive push back? Thanks.
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Frequent Contributor
Posts: 622
Registered: ‎08-17-2015

Re: Have gift card terms changed?

You can no longer use a gift card to purchase another gift card. Yes it’s new.
Valued Member
Posts: 57
Registered: ‎11-23-2016

Re: Have gift card terms changed?

Where’s this new policy stated?
Frequent Contributor
Posts: 622
Registered: ‎08-17-2015

Re: Have gift card terms changed?

I’m not sure if it is or where but I’m telling you what it is. I’ll try to look and see for my self if I can find it
Frequent Contributor
Posts: 622
Registered: ‎08-17-2015

Re: Have gift card terms changed?

Its on the Bestbuy.com website the terms and onditions for Best Buy gift cards it tells you everything you need. I did a quick google search of Best Buy gift card and there was a link to the site that tells everything.
New Member
Posts: 3
Registered: ‎05-01-2018

Re: Have gift card terms changed?

Actually, it says "excluding prepaid open loop cards and some third-party gift cards."

The last part about third-party gift cards is new and that is what I would like clarification on, which type of third-party gift cards are allowed and which are disallowed.

 

The policy is inconsistent because some people are still able to purchase gift cards with gift cards and some are not.

Frequent Contributor
Posts: 622
Registered: ‎08-17-2015

Re: Have gift card terms changed?

Yea I’m not 100% just trying to help out and point you in the right direction at least. I’d say hang tight and probably will get an official response from Bby support soon.
Posts: 7,821
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Registered: ‎10-10-2012

Re: Have gift card terms changed?

Hello everyone-

 

Best Buy is limiting how Best Buy gift cards can be used to purchase other third-party gift cards to cut down on inappropriate and in some cases fraudulent use of gift cards. Many retailers have made similar changes or are in the process of doing so. We apologize for any inconvenience this change may cause you.

 

Best Buy gift cards can still be used on our huge selection of technology products and services we sell in store and online, and customers can continue to purchase all gift cards using other payment methods.

 

Thank you,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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