Gift card "Not Valid"

Beebs · ‎01-23-2023

I purchased some physical $50 Shell gift cards from bestbuy.com for local in store pick up for Christmas gifts for my clients. It has been determined that one of them was never activated. How can I get this resolved?

Allison-BBY · ‎11-23-2018

Hello, Beebs, and welcome to our online community!

Thank you for reaching out on our forum for support. Gift cards make for awesome Christmas presents, and I hate to learn about the activation issue you've run into with one of them. I can understand wanting to resolve this for your client. I'm happy to help!

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

Regards,

Allison

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Social Media Specialist | Best Buy® Corporate
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Gift card "Not Valid"

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