06-22-2019 03:56 PM
I purchase from Best Buy daily. I purchased a Giftcard it was a physical card. We wound up returning one of the items which was a Echo Spot and the gift card Best Buy gives me is completely invalid. What is going on here?
I just lost $140 I wouldn't trust Best Buy Gift Cards at this point forward.
06-24-2019 03:47 PM
Thanks for connecting with us on our forums! Using a gift card can be a fantastic way to make a purchase. It sounds strange that it wouldn't be properly refunded.
We would love to take a closer look at this to see how we may be able to assist. Please send us a Private Message with more information. Please be sure to include your order number, as well as your full name, email address, and phone number used when placing this order.