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New Member
Posts: 3
Registered: ‎01-19-2011

Gift Card Balance 0???

I purchase from Best Buy daily. I purchased a Giftcard it was a physical card. We wound up returning one of the items which was a Echo Spot and the gift card Best Buy gives me is completely invalid. What is going on here? 

 

 

I just lost $140 I wouldn't trust Best Buy Gift Cards at this point forward. 

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Posts: 549
Topics: 23
Kudos: 119
Solutions: 33
Registered: ‎07-23-2018

Re: Gift Card Balance 0???

Hi, camcam,


Thanks for connecting with us on our forums! Using a gift card can be a fantastic way to make a purchase. It sounds strange that it wouldn't be properly refunded. 

 

We would love to take a closer look at this to see how we may be able to assist. Please send us a Private Message with more information. Please be sure to include your order number, as well as your full name, email address, and phone number used when placing this order. 

Austin|Social Media Specialist | Best Buy® Corporate
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