01-02-2021 07:08 PM
Solved! Go to Solution.
01-06-2021 03:58 PM
Thanks for reaching out to us about this situation. I can understand your concern here, as it sounds like you paid for a product you never received! I'm sorry to hear that those canisters never returned to stock, and I can imagine your disappointment with this.
I apologize that you had to try several avenues to get assistance with this. Additionally, we would never want you to feel like Best Buy has stolen from you, and I'd be happy to take a closer look into this and see what I can do to help out.
Please send us a private message with your full name, email, phone number, and the customer PIN from the receipt you mentioned for this purchase and I can get started!