01-08-2020 12:57 PM
01-08-2020 03:14 PM
Thanks for stopping by to share your feedback with us on the Best Buy forums. It certainly sounds like there is quite a backstory with these two remote starts and I'm sure a lot has transpired before posting here. I'm sorry to hear that an installer called in sick at the time of your appointment. Anytime we have Autotech's call out, the management should be doing their best to call their clients with as much notice as possible to reschedule.
If the store is unwilling to work on your other vehicle then they should be supplying you with more information on what steps to take next. You're going to need to work with a moderator, I'm sure, to see what options may exist from here. To be honest, I'm not sure what outcome will take place, but we appreciate you stopping by to create your post!
01-08-2020 04:14 PM
Good afternoon, dlillge,
Thank you for posting here on our community forums.I see that our Executive Support Team sent a response to your letter. At this time, our position remains unchanged. Please feel free to reach out to us for any other support not directly related to this situation in the future.
01-08-2020 06:51 PM
01-08-2020 09:45 PM