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Member
Posts: 10
Registered: ‎01-24-2019

Galaxy trade in

In your ad this week it says trade in note 8 or other phones in order to get the new s10. When o talked to the store they said they have no idea what other phones qualify. Can you help me?
Posts: 404
Topics: 16
Kudos: 97
Solutions: 26
Registered: ‎07-23-2018

Re: Galaxy trade in

Hi there, Nhud2000,

 

The Samsung Galaxy S10 looks like an amazing phone. I totally understand why you would want to get your hands on one. 


We have a couple great promotions on the Samsung Galaxy S10 right now. You can find them by using this link, here. The specific promotion you are likely referencing is titled "SAVE UP TO $600 ON UNLOCKED GALAXY S10E, S10, S10+ OR NOTE9 OFFER" and you can find the terms and conditions of near the bottom of the page. 

 

Please let us know if you have additional questions. 

Austin|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 10
Registered: ‎01-24-2019

Re: Galaxy trade in

It does not tell you what phones are eligible for trade in and there value I have iPhone 7 wanting to trade in the trade value is 105 but it does not tell me what the coupon value would be. Same if I look at trading in note 8 it does not say the coupon amount.
Posts: 404
Topics: 16
Kudos: 97
Solutions: 26
Registered: ‎07-23-2018

Re: Galaxy trade in

Nhud2000,

 

The offer does state that "$400 total trade-in value eligible with trade in of a Samsung Galaxy Note8 or newer and other select devices." the details of that offer go on to state additional potential savings. Unfortunately, as this is an in-store only offer, you can only obtain the full amount that your trade-in would qualify for by stopping into one of our stores. 

Austin|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 10
Registered: ‎01-24-2019

Re: Galaxy trade in

I did and the store had no idea about the offer
Highlighted
Posts: 404
Topics: 16
Kudos: 97
Solutions: 26
Registered: ‎07-23-2018

Re: Galaxy trade in

Nhud2000,

 

Our in-store Best Buy mobile associates will be best suited to assist with this as they are the only ones that can process this trade-in. If you are not able to get assistance, I would recommend asking for a manger and showing them the offer as they should be happy to assist! 

Austin|Social Media Specialist | Best Buy® Corporate
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