06-30-2019 09:33 PM
07-01-2019 11:45 AM
Hi there, Nhud2000,
The Samsung Galaxy S10 looks like an amazing phone. I totally understand why you would want to get your hands on one.
We have a couple great promotions on the Samsung Galaxy S10 right now. You can find them by using this link, here. The specific promotion you are likely referencing is titled "SAVE UP TO $600 ON UNLOCKED GALAXY S10E, S10, S10+ OR NOTE9 OFFER" and you can find the terms and conditions of near the bottom of the page.
Please let us know if you have additional questions.
07-01-2019 12:24 PM
07-01-2019 01:00 PM
The offer does state that "$400 total trade-in value eligible with trade in of a Samsung Galaxy Note8 or newer and other select devices." the details of that offer go on to state additional potential savings. Unfortunately, as this is an in-store only offer, you can only obtain the full amount that your trade-in would qualify for by stopping into one of our stores.
07-01-2019 03:13 PM
Our in-store Best Buy mobile associates will be best suited to assist with this as they are the only ones that can process this trade-in. If you are not able to get assistance, I would recommend asking for a manger and showing them the offer as they should be happy to assist!