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Registered: ‎03-06-2019

GEEKSQUAD RENE000155826 800-4335778 MN

[ Edited ]

Hello,

 

My credit bill for this month is charging me a geeksquad renew, but I did not buy anything from you that should be renewed. I would like to ask a cancelation of it.

 

Thank you,

Daniel {removed per forum guidelines}.

Posts: 11,401
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Registered: ‎01-03-2013

Re: GEEKSQUAD RENE000155826 800-4335778 MN

Hi there Daniel, 

 

Thank you for reaching out to us regarding your charge for a Geek Squad renewal! These charges can be unsettling to receive if you're not anticipating them, so I'm glad you've reached out for clarification and assistance. Often times these are from internet security software subscriptions, initially accepted and purchased as a freebie trial (the renewal and charge coming after the free trial period) with the purchase of a computer or tablet. I would be delighted to review this with you, so please keep an eye on your inbox in the top right corner of the page for my private message. 


Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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