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New Member
Posts: 3
Registered: ‎02-19-2022

Fubo free 30 day promotion

Bought a Roku stick…model 3811R…according to the website, I should also receive a fubo free trial for 30 days…still haven’t received instructions on how to redeem nor are there any on my receipt…help?
Posts: 354
Topics: 10
Kudos: 72
Solutions: 5
Registered: ‎02-08-2019

Re: Fubo free 30 day promotion

Hi there!

 

Thanks for joining our community here on the Best Buy Forums. A Roku can be a great way to stream all of your favorite shows, and I can understand wanting to take advantage of any free offers. Currently, the unit you purchased comes with three months of TIDAL. This offer is redeemed by selecting one of these qualifying TIDAL products and adding it to your cart at the time of purchase. For more information, please check out the offer details

 

Best,

Jenni|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎02-19-2022

Re: Fubo free 30 day promotion

Your website still shows that this product is eligible for the Fubo promotion and it doesn't clarify that i must order online.  Either remedy or I return the product.  Check the website.  The model number and SKU on my receipt matches the model number and SKU on the website.  3811R   SKU 6367481.  I'd post a screenshot but i can't figure out how.  The zip is use for my store location is 43074

Posts: 354
Topics: 10
Kudos: 72
Solutions: 5
Registered: ‎02-08-2019

Re: Fubo free 30 day promotion

Thanks for that additional information. 

 

30 free days of fuboTV Pro is available with the purchase of select products. When you add an eligible product to your cart, a free 30-day trial to fuboTV Pro will be added automatically. After checkout, you will receive an email with a redemption link and activation instructions.

 

Best,

Jenni|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎02-19-2022

Re: Fubo free 30 day promotion

I haven’t received any of that. So if it’s not eligible it shouldn’t say so on your website. It says so on your website that it’s eligible…couldn’t be any clearer.
Posts: 354
Topics: 10
Kudos: 72
Solutions: 5
Registered: ‎02-08-2019

Re: Fubo free 30 day promotion

There are terms and conditions for this offer, so if you would like me to take a look at your specific purchase, I am happy to do so. 

 

For me to do this, just send a private message with your full name, phone number, and email address, along with the order number (if you have it). you should be able to do this by clicking the blue button near my signature. 

 

Best,

Jenni|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 3,470
Topics: 62
Kudos: 131
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Registered: ‎10-19-2017

Re: Fubo free 30 day promotion

This topic has been moved to Customer Service under the board BestBuy.com for further review.