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Registered: ‎02-09-2019

Fantastic Customer Service in Rock Hill, SC Store Floor Member named Patrick

[ Edited ]



Too often we take the time to sit down and look up a companies customer service contact information to issue a complaint.  Today, I was overwelmed with the level of support I recieved from you at Best Buy Store #894 in Rock Hill, SC.  I wish everyone I encountered had your level of patience and responsiveness to customers in need.  I would recommend you for a mangement position any day within your company.  Undersanding that the public is difficult to deal with at the retail level on a daily basis, you have honestly perfected the art of making me feel confident that there are people out there who actually care about the customer.  My title is Director of Operations at a local company and I wish I could fill my entire company with people as genuine as you.  I hope this communication makes it to some level of upper management within Best Buy.


Purchase Number Val #

{removed per forum guidelines}


I now have a new appreciation for Best Buy,



Steve {removed per forum guidelines}


Posts: 7,635
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Registered: ‎10-10-2012

Re: Fantastic Customer Service in Rock Hill, SC Store Floor Member named Patrick

Hello there, Steve, and welcome to the Best Buy Forums!


When I managed retail stores, one of the best experiences to have was to receive a compliment regarding the service of one of my sales associates.  It’s wonderful to hear that this is what you encountered working with Patrick at our Rock Hill, SC store!


There is generally no bigger compliment than to hear that someone wished they had a handful of your associate working for them, so I appreciate the sentiment that you’ve stated here.


I’d be happy to extend your compliments to the store management at Rock Hill, to make sure Patrick is commended on his great service.


Thanks for posting!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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