11-04-2022 04:16 PM
11-05-2022 09:30 AM
Thank you for reaching out to us on the Best Buy Forums page. As a budget friendly person getting over charged is something that would drive me crazy. So, I understand why you reached out to us today. I would be happy to look into this issue for you today. Can you please send me a private message with your name, phone number, and email?
11-05-2022 12:00 PM - edited 11-06-2022 10:41 AM
Thank you for providing me with your information today. I was able to locate you order and I see on Nov. 4 you will be getting a refund of $389.68. The 318.74 that is showing on your account is a authorization. The 318.74 amount has been authorized but not yet charged.