Best Buy Store Purchase

[AD2]

One of my refund check was misdirected and now it has exipred. This is a Magnolia refund check. I have the copy of the check, just need to be replaced.

Tried chat and calling several times with no luck. How to go about it... Thanks

[Meg-BBY Social Media Specialist]

Hey, AD2,

Thanks for reaching out! I'm sorry to hear that your refund check expired. That's never fun, and I can understand reaching out for assistance here. 

So that I can take a closer look, please send me a private message with your full name, email, phone number, and the return receipt from your transaction, if you have it.

Best,

[AD2]

Hello, 

I sent private message, just wanted to make sure that you received it.

Thanks!

[Meg-BBY Social Media Specialist]

Hey there!

Thanks for getting back to me. I have been out of the office so I apologize for my delayed response here. I will be responding to your private message shortly! 

Best,

[AD2]

Thanks Meg, will wait for your response.

[AD2]

Thanks Sean for replacing the expired check. It was a length process, glad that it is resolved. Thanks again!

[SeanM-BBY Social Media Specialist]

Happy to help, AD2, and I'm glad to hear everything has been resolved!  Hopefully you won't run into any similar issues like this in the future, but if you do, feel free to swing by our Support Forums any time.

Have a great day,