05-06-2021 09:28 PM
One of my refund check was misdirected and now it has exipred. This is a Magnolia refund check. I have the copy of the check, just need to be replaced.
Tried chat and calling several times with no luck. How to go about it... Thanks
05-07-2021 01:05 PM
Thanks for reaching out! I'm sorry to hear that your refund check expired. That's never fun, and I can understand reaching out for assistance here.
So that I can take a closer look, please send me a private message with your full name, email, phone number, and the return receipt from your transaction, if you have it.
05-12-2021 12:02 PM
Thanks for getting back to me. I have been out of the office so I apologize for my delayed response here. I will be responding to your private message shortly!
07-21-2021 09:54 AM
Happy to help, AD2, and I'm glad to hear everything has been resolved! Hopefully you won't run into any similar issues like this in the future, but if you do, feel free to swing by our Support Forums any time.
Have a great day,