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Member
Posts: 13
Registered: ‎09-29-2015
Accepted Solution

Exchanging tv/my best buy elite/financing

18 days ago purchased a 65 inch Vizio television. The set seems to have some pretty severe vertical banding.

When I purchased the t.v. it qualified me for My Best Buy Elite which gives me 30 days to return the television, and 24 month financing.

I don't want to return the tv outright, only exchange it for a different brand that's higher quality.

My question is will I be able to exchange the tv since it was purchased before I was an Elite member, and will I be able to keep my 24 month financing when I get a new one.
Regular Contributor
Posts: 999
Registered: ‎02-07-2011

Re: Exchanging tv/my best buy elite/financing

Technically no, buying an item that makes you elite after the purchase does not qualify for that purchase. You will want to talk to the store asap to see if they will.make an exception. If you baught a service plan on it they will come to your location for TVs that big. If you didn't and the store declined your exchange you may need to use the manufacturer's warranty.
Member
Posts: 13
Registered: ‎09-29-2015

Re: Exchanging tv/my best buy elite/financing

It worked no problem! My replacement tv is getting dropped off tomorrow!