03-07-2021 08:10 PM
My mother bought me some Bose QuietComfort headphones. They're lovely headphones, but I would prefer to exchange them for a different pair.
Unfortunately, I don't have the receipt Is it still possible to return the item for store credit? The headphones are still in the box. Unopened.
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03-07-2021 10:17 PM
These forums are for Best Buy USA only. You can't get help for Best Buy Canada.
Please use this link for help: https://www.bestbuy.ca/en-ca/help/your-order/contact-us
03-08-2021 07:38 AM
Follow the link provided by the first response.
Can you ask your mother for the receipt?
In order to get a refund without a receipt you will need to bring your mother into the store and she will need to show her photo id and the credit card she used to purchase them and know the date she purchased them.