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Hello, MohammedAI,
Thank you for reaching out to us on Forums, I would be happy to look into this for you. Just a heads up that as of March 20th, our Forums will no longer be available, for future support you can reach out to us on Social Media or bestbuy.com/support.
You are able to exchange it during the return period. If you have more concerns you can Private Message us your full name, email and phone number with any concerns.
Sincerely,
 | Thomas|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | | |
