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Posts: 1
Registered: ‎01-25-2021

Excellent Service

 I was in the Best Buy at 610 Exterior ave. in the Bronx on 1/23 and received great customer service from Shanice. She saw I was a little overwhelmed trying to pick out a charger cord for my phone & a set of headphones. She found the compatible cord for my old phone & helped me pick out the best quality headphones for my price range. She was pleasant,patient & knowlegeable. She is truly to pleaure to deal with and is an asset to your store. A real treasure.

Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 340
Registered: ‎08-21-2017

Re: Excellent Service

Hi there, 24Corals,


Welcome to our community forums and thank you for taking the time to let us know about your visit to our Best Buy Bronx Terminal Market location. With all the different options for headphones and chargers I can understand how finding the perfect match can be confusing!


I'm very glad to hear that Shanice was able to help you with this purchase and appreciate you letting us know about your experience. I'll be glad to make sure your feedback gets to the right place so Shanice can be recognized.


We look forward to seeing you again and helping you with your next purchase. Have a great weekend!


AndrewB|Social Media Specialist | Best Buy® Corporate
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