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New Member
Posts: 4
Registered: ‎08-30-2021

Ephone xr 128g, gsm/CD a phone blac u bby bill

[ Edited ]

Hi bestbuy, on Aug. 10 we bought a cell phone prod. ID 683346546557 plus one toy in one Store in miami. But I lost the bill, and our phone company is asking it to activate the cell. I paíd cash, si there is not récords in créditos or débitos cards. Pls could you look and share the bill. My email is {removed per forum guidelines}

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Registered: ‎11-10-2008

Re: Ephone xr 128g, gsm/CD a phone blac u bby bill

I am trying to figure this out , to the best of my knowledge properly scanned items can be activated. I have not heard of needing a receipt to activate a phone. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
New Member
Posts: 4
Registered: ‎08-30-2021

Re: Ephone xr 128g, gsm/CD a phone blac u bby bill

I am in Chile. In my country I need the bill or invoice for my supplier activate the cel phone.
New Member
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Registered: ‎08-30-2021

Re: Ephone xr 128g, gsm/CD a phone blac u bby bill

The Store is located in 8450 Dixie s Drive Hwy Miami FL 33143
Posts: 11,254
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Registered: ‎11-10-2008

Re: Ephone xr 128g, gsm/CD a phone blac u bby bill

All products sold in the USA are intended to be used there and unlocked does not mean universal compatibility. So your phone may not work in your locale. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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New Member
Posts: 4
Registered: ‎08-30-2021

Re: Ephone xr 128g, gsm/CD a phone blac u bby bill

I dont have a problem with the cell phone.
The phone is ok. But I need the bill or invoice for prove purchase.
The Store is located in 8450 Dixie s Drive Hwy Miami FL 33143 hour between 11 until 13 hous. Please I need the bill or invoice without them I won't be able to use it