Best Buy Store Purchase

[AustinDH]

Hi, apologies if this is the incorrect place to put this, but I was struggling to find a way to submit a compliment and really felt like it needed to be heard.

On January 27th, I went to pick up an online order at the Oak Park (Store 39) location and received, without exaggeration, the best customer service I have ever received.

The three employees that helped me were so kind, patient, and caring with some issues that I was experiencing. Austin F, who I believe is a manager, and two associates who I believe are named Miles and Tyson, went out of their way to make sure that I left happy. I myself work in retail management and strive to deliver the level of customer service they gave me. I just wanted to recognize them and say I will definitely be returning to this store for my purchases in the future.

Thank you!

[Sarah-BBY Social Media Specialist]

Hello, AustinDH,

Thank you for visiting our online community. When I receive excellent service, I always try to share my experience, so I understand why you’d want to do the same. It sounds like Austin F., Miles, and Tyson were great examples of what we expect from all our Blue Shirts, which is great to hear. I appreciate you taking the time to provide this feedback. While you may receive a survey regarding your experience, I will be sure to cascade your feedback to the store leaders. This will help ensure these individuals are recognized for their work. Thank you so much for your patronage. We look forward to serving you again soon.

Best,