02-18-2020 11:46 PM
02-19-2020 11:11 AM
Welcome to our Support Forums, and thank you for sharing your experience with us. Be it by phone, online, or in person, we’re hopeful our customers will have a positive experience with each associate they interact with, so it’s disappointing to hear your call to your local Best Buy store didn’t go as smoothly as we would have hoped. I know when I upgraded my own laptop roughly a year ago, I had plenty of questions as well, so I completely understand why you’d want to gather some additional information before making your final purchase.
If you’re still in the market for a new computer or laptop, there are a few additional options available to you, so you might get the answers you’re looking for. For starters, our Laptop Buying Guide certainly came in handy for me when I was shopping last year, and I’m hopeful it will provide you some additional insights as well.
If you’ve not decided on whether a laptop or desktop computer is best for you, you’ll be able to find additional buying guides here. Alternatively, if you’d rather discuss your options with our sales teams by phone, they can be reached at (888) BESTBUY or (888) 237-8289. Finally, if you’d like to take a look at what computers we have available, and get your hands on a few to help narrow your search, I recommend heading to the computer sales department of your local Best Buy store, and I’m optimistic they’ll be able to answer any additional questions you might have.
Thanks for posting,
02-20-2020 09:41 AM
I have historically found that the best sales happen around federal holidays. When i worked the industry the July 4th Sales were typically some of the better ones.
Best Buy just had a pretty good Presidents Day sale and I picked up a new printer at a pretty good sale price.