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Posts: 1
Registered: ‎08-19-2020

Employee Review

[ Edited ]

Not sure if this is the way to do it but here goes...

  I am opening up a branch for my company here in knightdale. We moved here from Florida and needed office equipment.  While we had an idea of what we were looking for, Ian {removed per forum guidelines} at store #1492, helped answer every question with great detail. He was also able to help us find alternatives to our setups that not only improved functionality but cost efficiency. He helped with safeguarding our products and even suggested ideas that we wouldn't have been able to come up with on our own.  Ian is confident, knowledgeable, approachable and wasn't the least bit condescending. A problem we've had many times before.  We will certainly be returning and asking for his exclusive advice for all our tech needs in the future.  Give this man a raise I say!!!

Thanks for all your help Ian!


this was at store #1492 in knightdale,N.C.

{removed per forum guidelines}


thanks again!



Posts: 4,710
Topics: 50
Kudos: 536
Solutions: 286
Registered: ‎11-29-2016

Re: Employee Review

Good afternoon, Dave,


Welcome to our forums!  We appreciate any feedback we receive from our customers, so you’ve certainly come to the right place to share your experience with Ian, and I appreciate you taking the time to do so!


From what you’ve described, it sounds like Ian is just the associate we hope our customers will be able to work with when visiting our stores, and I’m glad he was there to help you find just what you were looking for to get your new office up and running!  It sounds like he definitely deserves some kudos for his excellent service skills, so I’ll be happy to forward your feedback to the appropriate leadership team at our Knightdale, NC location.


Thanks for posting!

SeanM|Social Media Specialist | Best Buy® Corporate
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