08-10-2018 10:28 PM
08-13-2018 10:24 PM
Hey, it's cool to recognize cool service when you see it so I'll add kudos to your post. Feedback begins with you so if you received an invite to a survey on your recent purchase, please fill it out as it helps the store recognize good employees where possible.
A Best Buy staff can also pass on the feedback too but your direct feedback on the surveys is the quickest way to communicate this
08-16-2018 12:34 PM
Good afternoon, mjm333,
Welcome to our forums! I love when our customers take the time to recognize the fantastic service they receive when visiting our stores, and I’m glad you joined our Support Forums to do so!
Shopping for a brand new TV can sometimes feel like a daunting experience, so it’s awesome to hear you were in good hands with Kyle. He certainly sounds like an expert in the world of TVs, and the fact that he was able to make you his number one priority during your visit makes this that much sweeter.
You mention “Kyle should be commended for his positive disposition and excellent customer service”, and I couldn’t agree with this statement any more. Please know I’ll be forwarding your kind words to Kyle’s leadership team at our Santa Rosa, CA store, to make sure Kyle gets the recognition he richly deserves.
Thanks for posting,
|SeanM|Social Media Specialist | Best Buy® Corporate|
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