10-23-2021 08:36 AM
10-26-2021 01:03 PM
Thank you for taking the time to reach out to us here on our community forums and writing to us regarding your order. Game Pass is an awesome way to play new games and old favorites without having to buy them individually, I know if I were in you shoes I would want to receive this code as quickly as possible so I could add it to my account. I appreciate you reaching out and would be glad to see how I may be able to help.
Have you been able to get assistance since making this post? If not, I'd like to review your purchase your purchase to see what options I may have to help. I will need a bit more information to begin this process. Can you please send me a private message that includes your:
Customer service PIN (located at bottom of receipt)
You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your message.