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Posts: 1
Registered: ‎10-29-2022

E-gift Card Never Sent.

It’s now been two days and I haven’t received my emailed meta quest gift card I used a visa prepaid card stuck on order received. I don’t know what to do my Visa card had the money taken out so I know it was charged.
Posts: 198
Topics: 4
Kudos: 34
Solutions: 19
Registered: ‎11-24-2021

Re: E-gift Card Never Sent.

Hello, RothyReds,


Welcome to the Best Buy Forums!


When I place an order for digital items I expect them to be delivered in a timely manner. I would be happy to look into the status of your order for you! Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to to send a Private Message by clicking the button to the right of my signature below!


  • Name
  • E-mail Address
  • Phone Number
  • Order Number
Josh|Social Media Specialist | Best Buy® Corporate
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