03-01-2022 01:39 AM
03-01-2022 08:20 AM
Thanks for reaching out to us on Best Buy Forums. Please note that customers are not charged when placing an order. Instead, we will place an authorization hold in the amount of the order on a credit or debit card. When the order is shipped, your card will be fully charged. Once the full charge is approved, the authorization hold on the other card would be released. Your bank can sometimes take up to 30 days to release these funds back to your account.
04-06-2022 08:05 AM
Hi there, AmmarMalaih,
Thank you for following up with us here on our Forums page. I'd love to take a closer look at your order to see what we can learn. To get started, can you please send us a Private Message verifying your full name, email address, and phone number?
Thank you for your patience here.