08-13-2020 06:09 PM
08-18-2020 02:22 PM - edited 08-18-2020 02:23 PM
Welcome to the forum, though I wish you had found us under better circumstances. You're reaching out on your father-in-law's behalf regarding his experience at our Duluth, GA store is incredibly kind. We aim to provide courteous and professional experiences to each and every customer, so hearing your father-in-law may not have been allowed in to pay his credit card bill at closing while others were allowed in is not at all the experience we want for our customers. I apologize that this was his experience, and that it may have impacted whether he will patron our stores again. Should your father-in-law like to register with the forum to reach out regarding this directly, I would love the opportunity to further review this and gather additional information.