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Posts: 1
Registered: ‎03-11-2019

Digital game purchase

[ Edited ]

I purchased super Mario party digital game for the switch, it says they sent me an email with the code, but I have not received the email and it's been a whole day.

Order#: {Removed per forums guidelines}

Posts: 71
Topics: 2
Kudos: 45
Blog Posts: 6
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Registered: ‎04-18-2017

Re: Digital game purchase

Hi there!


Thank you for reaching out to us and congratulations on your new purchase. I know you are ready to receive your game so that you can get started with playing it! I would be happy to look into this for you. Please note that I modified your original post to remove personal information in order to protect your privacy. Please feel free to send a private message via the option next to my signature and include your order number, name, phone number, and email address. As soon as I receive this, I will see what I can do to get this resolved for you!


I look forward to hearing from you.


Alison|Social Media Supervisor | Best Buy® Corporate
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Posts: 4,725
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Registered: ‎11-29-2016

Re: Digital game purchase